foodlife
Support
Help with foodlife for iPhone. We read every message and reply by email.
Contact us
The quickest way is from the app: tap the question mark at the top of any screen, or go to Settings → Contact support. You can attach a screenshot there.
Or email us directly.
support@bateaugroup.comYour subscription
Manage or cancel
In foodlife, go to Settings → Subscription → Manage subscription. Or, on your iPhone, open Settings, tap your name, then Subscriptions. Cancelling keeps everything working until the end of the period you've paid for.
Restore a purchase
On a new phone or after reinstalling, go to Settings → Subscription → Restore purchases, signed in with the Apple Account you subscribed with.
Refunds
Apple handles payments and refunds. Request one at reportaproblem.apple.com.
When the assistant is resting
Subscriptions include a generous fair-use limit on the assistant. If you reach it, the assistant says when it will be back, and the rest of the app keeps working as normal.
Your data
Where it lives
Your profile, plan, pantry, shopping list and food log are stored on your iPhone. There's no foodlife account. Your iPhone's backup, in iCloud or on a computer, includes them, so restoring a backup to a new phone brings them with it.
Export or delete it
Go to Settings → Your data. Export everything gives you a copy of what the app holds. Delete everything removes it from your phone. Help improve foodlife turns off the anonymous usage counts and offers to delete what was already sent.
Apple Health
To change what foodlife reads from or writes to Apple Health, open the Health app, tap Sharing, then Apps and Services and foodlife.
The full details are in the privacy policy.